Return & Refund Policy
✅ 7-Day Return & Exchange – Not happy with your order or need a different size? Send it back within 7 days.
🚚 Hassle-Free Pickup – We’ll arrange pickup in 2–3 working days (₹99 reverse shipping fee applies, waived for wallet refunds).
📦 Conditions – Items must be unused, unwashed, and returned with original tags & packaging.
💰 Refund Options –
Prepaid Orders: Refund to original payment account.
COD Orders: Refund to your bank account.
Wallet Refund: Instant credit, no ₹99 deduction.
📍 Self-Ship Option – If reverse pickup isn’t available for your pincode, you can courier to our warehouse address.
Exchange Policy
Exchange Window - You can request an exchange within 10 days of receiving your order if the size does not fit or if you would like to exchange the product for another available product on the Inkindia website.
Exchange Eligibility - To be eligible for an exchange, the product must be unused, unwashed, unworn, and returned in its original condition with all original tags attached. The product must also be returned in its original packaging and successfully pass our quality inspection process.
Exchange Options - Customers can exchange their product for the same product in a different size or choose any other available product listed on the Inkindia website, subject to stock availability.
Product Value Conditions - The replacement product selected during the exchange process must be of equal or higher value than the original product. If the new product is priced higher, the customer will be required to pay the difference in amount. Exchanges for products with a lower value than the original purchase are not permitted.
Pickup & Processing - Where reverse pickup service is available, Inkindia will arrange the pickup of the product. Reverse pickups are generally scheduled within 2–3 working days after the exchange request is approved. The exchange process will begin once the returned product is picked up successfully, and the same has been updated on the courier portal.
Quality Check - All products returned for exchange undergo a quality inspection by. If the returned product shows signs of use, has been washed or damaged, is missing original tags, or fails the quality verification process, the exchange request may be rejected, and the product may not be accepted for pickup.
Product Availability - All exchange requests are subject to product availability. If the selected replacement product becomes unavailable, customers may choose another eligible product or opt for a refund in accordance with the applicable Refund Policy.
Self-Shipping Cases - In locations where reverse pickup service is not available, customers may be required to ship the product to us at their own expense. The support team will provide the necessary shipping instructions. Upon submission of a valid shipping receipt, shipping charges will be reimbursed up to ₹99.
Important Information - Exchange approval is subject to successful product verification and quality checks. Product availability may change based on inventory levels. Exchange requests can only be raised within the eligible exchange period. Inkindia reserves the right to modify, update, or discontinue this policy at any time with or without prior notice.