FAQ
your fashion faqs answered
-
1. How do I place my order?
To place your order, follow these steps :
- Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
- Once you’re done, click the ‘Add To Cart’ button
- After you have added all the products, click on the View Cart on the down right. You can either choose to continue shopping or confirm the order and click ‘Checkout’.
- From there, you can either login to your existing The Ink India account or simply continue as a ‘New User’ and create one.
- Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
-
2. How will I know that my order is placed successfully?
- Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.
- You’ll receive another email once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
-
3. How do I receive my Order?
We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 2-7 business days depend upon your location.
All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition
customer help centre
-
1.What if I received a damaged or incorrect item?
We’re sorry for the inconvenience. Please contact our support team within 48 hours of delivery with your order number and photos of the item, and we’ll resolve the issue promptly.
-
2.What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support payments via PayPal, Apple Pay, Google Pay, and other secure payment gateways available at checkout.
-
3.Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery, so modifications or cancellations are only possible within a short window after placing your order. Please contact our support team immediately, and we'll do our best to accommodate your request.